Breadcrumb

Service Status Page

All Systems Operational
Breadcrumb App and HQ Operational
Breadcrumb Payments Operational
Breadcrumb Support Phone Lines Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 28, 2017

No incidents reported today.

Jun 27, 2017

No incidents reported.

Jun 26, 2017

No incidents reported.

Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017
Resolved - Upserve monitoring continues to show TCC, also known as The Customer Connection, an external gift card partner, is operating normally, so we are marking this as Resolved. Breadcrumb infrastructure is and has been 100% functional.
Jun 20, 10:58 PDT
Update - Upserve monitoring has detected that third-party gift card services provided by TCC, also known as The Customer Connection, an external gift card partner, have returned to normal operation. We have re-enabled gift card processing from TCC, which we had previously disabled while TCC was experiencing problems. Breadcrumb infrastructure is and has been 100% functional, and this issue was related to one third party gift card provider. We will continuing monitoring for another hour before moving this to "resolved".
Jun 20, 10:06 PDT
Monitoring - Upserve monitoring has detected TCC, also known as The Customer Connection, a third-party gift card partner, is experiencing timeouts on their gift card transactions again today. To protect Upserve customers using TCC, we have proactively disabled processing of gift cards from TCC until TCC resolves their issue. During this time, TCC customers will be unable to check balance, load or redeem TCC gift cards. Prior to this step, some TCC customers may have have experienced gift card transactions timing out. Breadcrumb infrastructure is 100% functional; this page is being sent as a courtesy to Breadcrumb customers using TCC. This TCC gift card issue does not impact gift cards from other third party gift card providers, such as Swipe-It, OptiCard or others. We will pass along an update when available from TCC.
Jun 20, 09:29 PDT
Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017
Resolved - Upserve monitoring continues to show TCC, also known as The Customer Connection, an external gift card partner, is operating normally, so we are marking this as Resolved. Breadcrumb infrastructure is and has been 100% functional.
Jun 17, 09:00 PDT
Update - Upserve monitoring has detected that third-party gift card services provided by TCC, also known as The Customer Connection, an external gift card partner, have returned to normal operation. We have re-enabled gift card processing from TCC, which we had previously disabled while TCC was experiencing problems. Breadcrumb infrastructure is and has been 100% functional, and this issue was related to one third party gift card provider. We will continuing monitoring for another hour before moving this to "resolved".
Jun 17, 08:01 PDT
Monitoring - Upserve monitoring has detected TCC, also known as The Customer Connection, a third-party gift card partner, is experiencing timeouts on their gift card transactions again today. To protect Upserve customers using TCC, we have proactively disabled processing of gift cards from TCC until TCC resolves their issue. During this time, TCC customers will be unable to check balance, load or redeem TCC gift cards. Prior to this step, some TCC customers may have have experienced gift card transactions timing out. Breadcrumb infrastructure is 100% functional; this page is being sent as a courtesy to Breadcrumb customers using TCC. This TCC gift card issue does not impact gift cards from other third party gift card providers, such as Swipe-It, OptiCard or others. We will pass along an update when available from TCC.
Jun 17, 06:27 PDT
Jun 16, 2017
Resolved - Upserve monitoring continues to show TCC, also known as The Customer Connection, an external gift card partner, operating normally, so we are marking this as Resolved. Breadcrumb infrastructure is and has been 100% functional. We understand TCC plans to send an update to their customers.
Jun 16, 10:13 PDT
Update - Upserve monitoring has detected that third-party gift card services provided by TCC, also known as The Customer Connection, an external gift card partner, have returned to normal operation. We have re-enabled gift card processing from TCC, which we had previously disabled while TCC was experiencing problems. Breadcrumb infrastructure is and has been 100% functional, and this issue was related to one third party gift card provider. We will continuing monitoring for another hour before moving this to "resolved". We also understand TCC plans to send an update to their customers shortly.
Jun 16, 09:10 PDT
Monitoring - Upserve monitoring has detected that third-party gift card services provided by TCC, also known as The Customer Connection, an external gift card partner, is experiencing an incident this morning. To protect Upserve customers, we have proactively disabled processing of gift cards from TCC until they resolve their issue. During this time, you will be unable to check balance, load or redeem TCC gift cards. Prior to this step, some TCC customers may have have experienced gift card transactions timing out. Breadcrumb infrastructure is 100% functional, and this issue is related to one third party gift card provider. This TCC gift card issue does not impact gift cards from other third party gift card providers, such as Swipe-It, OptiCard or others. We will pass along an update when available from TCC.
Jun 16, 07:28 PDT
Jun 15, 2017

No incidents reported.

Jun 14, 2017

No incidents reported.